Author and internationally renowned customer futurist Doug Stephens will present a highly-anticipated keynote address during Retail TouchPoints Live! @RetailX, taking place June 25-26 at Chicago’s McCormick Place.
Doug will dive into new research that reveals what creative and courageous brands and retailers are doing to completely reinvent their stores and strategies to secure their place in the hearts and minds of tomorrow’s consumer.
The convergence of the physical and digital shopping experiences will be a major theme of the event. Attendees will have the opportunity to catch Doug’s keynote, as well as to choose from an assortment of sessions in three content tracks: Transforming The Store, Digital Transformation and Omnichannel Optimization.
Check out the video above to get a sneak peek at Doug’s session, and be sure to take a look at the full Retail TouchPoints Live! @RetailX agenda!